I phoned the branch this morning to see if I could...

I phoned the branch this morning to see if I could get a kitchen consultation appointment for today and was basically grunted at that no appointments were available. I thought I'd go down anyway and browse the showroom. I arrived at about 12:10 and the showroom was empty except for a chap on his phone talking to his mate. Given that he was the only person in the shop I can only assume that he was a member of staff. I was in the shop for about 10 minutes and this guy was on his phone the whole time. He didn't acknowledge I was there. Another customer came and was treated as I was, that is, completely ignored. After about 10 minutes of being ignored I left. Wickes are clearly doing so well that they don't need my money. Well, they're definitely not going to get it.