James Wilkinson

Review of Ramada Plaza Hotel Grand Rapid...

Don't stay here. Worst hotel I've stayed, I've had...

Don't stay here. Worst hotel I've stayed, I've had hostels with better service. I checked in at check-in time to have the room I requested not ready, for a similar room. It's air conditioner wasn't working. Got downgraded to a smaller room and that air conditioner was not functioning properly with an extremely loud fan. Got transfered again to finally be able to sleep. Only to be woken up by an alarm set for 6am. The tv was still logged into the previous guests Netflix and the bathroom door sticks locking you in unless you kick it open. Which explains all the marks on the door. I go down for breakfast and use my $13 voucher to be told after I'm done eating it's not a $13 voucher but good only for the All American breakfast. Food was incredibly bland with no flavour clearly all frozen food, and the coffee was stale. Most of the evening staff could not be found to try and rectify any issues. Half of my linens smelt like the person before.