Lisa George

Review of CopperView Medical Center

If I would have submitted my review 6+ months ago ...

If I would have submitted my review 6+ months ago it would have been 4 stars, and to be clear I really like the doctor for both my children and myself, they themselves are 5 stars.
My family wanted to change to a new family care practice we could all go to (infant, child, and adults), since this office was right down the street and had great hours I figured it was worth a try. My son (8) and myself had a great experience with no issues. My infant daughters went great until they called a couple days later and said we needed to come back in because they gave her the wrong immunization, iaI figured it's not huge deal since it wasn't anything harmful. Then they gave my husband a TB test, when he went to get the results they asked if the needed the negative results for his employer and when he said they didn't need it both the nurse and doctor asked my husband why they gave him the test to begin with, which he never requested. So those 2 things dripped it to 4 stars. The reason it is now 3 stars. On 3 different occasions in the last month I needed to reschedule an appointment, makenmake ,an appointment,or have a medication refilled. On all 3 occasions I spent 3+ hours over a 2-3 day period trying to get ahold of somebody or to even leave a message which never happened. On all 3 occasions I had to physical go into the location. I will continue to go to this office and will update my review of this office with hopefully a better review/opinion