J

The water park was awesome but that s where the fu...

The water park was awesome but that s where the fun ended. We stayed in room 3090 and it was horrible. The walls are paper thin and we had some 40 y/o degenerates staying above us that partied and raised hell all night. Call the front desk and complained about the noise after quiet hours and nothing was done about it. I expect a certain level of noise from kids or a family but this was like animal house was above us... Next time we will stay at Great Wolf where it s a family oriented park. $280 a night for this....

Update. Talked to guest services and they stated that since we only complained twice before 10PM they couldn t do anything for us besides recommend a top floor room next time and that some guests need to be told multiple times before they quiet down. I stated that since I had called twice with no results then I was wasting my time. I guess to get results you need to stay on the phone constantly and do security s job for them. Pretty dissatisfied and won t spend another dime here.

Comments:

No comments