Sandeep Juneja

Review of Fuji Xerox Asia Pacific Pte Lt...

Account Manager we have is pretty good but the Ser...

Account Manager we have is pretty good but the Service Team lacks training and a solutions oriented mentality. Their reliance on the manual makes one wonder about the quality of training and lack of experience in dealing with anything out of the ordinary.

The Finance team is absolutely horrible, had an aweful experience with the lady who is their finance manager. Rude, arrogant and brushed off any complaint. She gets annoyed when you ask for statements and refuses to check their company bank records as it s too cumbersome!

This is an Ah Chong enterprise dressed up as a Multinational. Spare yourself and avoid this brand at all costs especially if you are a SME and don t have the staff muscle to deal with these morons.