Arturo Osorio Review of Toyota of Richardson
Had my vehicle in at the collision center for some...
Had my vehicle in at the collision center for some repairs after getting rear ended in a random accident. My vehicle was at the shop for about 2 weeks. A little longer than expected, but ther service advisor that was in charge of my vehicle was always updating me on the status and giving me calls. When my vehicle was finally finished, they ended up discounting the parts cost for me as a courtesy. I highly appreciated that and I'll gladly come back to that dealership again for any other repairs. The staff there was also always super friendly and answered any questions I had. The only negative (if you even want to call it a negative), is that there was still one missing repair that was not done to bring my rear bumper the same state that it was before the accident. I was told to call in and bring my vehicle back in about a week to complete that missing work. I was told it would be a 30 min repair to complete that last work and that it would be included in what I already paid for, but I was left with that uncertainty. But, overall a great experience and I would definitely recommend anyone to come to this dealership for repairs.
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