Kaycee Lockridge

Review of Grand Timber Lodge Time Share

When we checked in, the front desk staff were not ...

When we checked in, the front desk staff were not real friendly. They told us where to park but didn't know if you had a room that started with a 4, that means you are on the first level....housekeeping told us where to find our room. When we got to the room our keys wouldn't work. Called the front desk and they said we needed to wait since there was a line. The room was ok. The floors are so hard I had to wear my flops to have comfort. One morning at 6:30am some of the staff were by the pool talking so loud it woke us up and the people above us. The people above us went outside and told them to shut up....Not a great experience and won't go back. We have done the tours at the Grand Lodge and have thought about a timeshare but that will not be happening and will not refer anyone. We usually stay in town in an older unit that is way nicer and more comfortable.