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Carol Brooks

4 years ago

My personal name is Carol Haag. I went to this cen...

My personal name is Carol Haag. I went to this center after receiving a total hip replacement at St Marys which went well but I wasn't ready to function at home even with my spouse present. The first night I had to go to the bathroom (bedside commode) three times. The same person answered my call twice and the last time he came to see if I wanted to go to the bathroom before breakfast The walker I used wasn't stable and I asked him to hold it so it wouldn't wobble when I transferred to the bedside commode. He told me he could not do this. It was up to the physical therapy staff to train and not him. Finally when I wouldn't move until he held it he complied. Each time after going to the bathroom I asked for toilet wipes and hand wipes. He said he couldn't find any. I lay all night soaked in urine and the room stunk ar least where I was close. I asked the aide that came next to give someone I could complain to. She said that was her. I explained what had occurred. She said men shouldn't be aides and did a political commentary. I said I don't want to make a social statement. I just want to be physically clean. She left and said, "I put wipes outside your room but they cannot be placed in your room." Hours later the occupational therapist finally gave me some wipes. I left against medical advice on Fri 12/22 and my leaving couldn't have come soon enough.

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