It was very upsetting. I just left my other child ...

It was very upsetting. I just left my other child off at FDU last week and it was night and day different. FDU made you feel welcomed and let the family move my child in. My child who moved into Russ today as a junior was so upset that treated her family so poorly that her father didn't even get to see her room. The room was not fixed,cleaned or set up. No A.C. after hours of waiting came and fixed things the light, the A.C. or clean the disgusting rug. My daughter had to go somewhere else for the night. Nothing resolved. Very upsetting.