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Gerren Vining

3 years ago

As we pulled up and got out of the car the valet p...

As we pulled up and got out of the car the valet parker was adamant that I give him the key to my car! NEGATIVE!! I DONT KNOW YOU! I asked about parking before I even paid and the lady said that we could park on our own we did not have to use valet. We paid for the room and then they told us they did not have water for over half of the day and that parking was going to be $30.00 a day or we could park in an unattended parking deck and ride a bus. We decided we did not want to stay there and then she said it was going to be 3 to 5 days before our money was returned to my account due to pending transaction. I checked my account and the money was already out of my account. While we were standing there dealing with our problem three other couples came up complaining about the hotel and one said she was charged twice for her room. I would not recommend this hotel to keep my dog!!

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