I and my wife came to San Francisco from New York ...

I and my wife came to San Francisco from New York to enjoy Christmas holidays
We did check in at the Fairmont Hotel on December 21st deep night.
Our room was on the second floor. And when I opened the door, there was a strange smell, and a dehumidifier was running on the floor of my room.
And when we was booking we order king size bed, but the bed is too small.
I was really upset and my wife's face was frowning.
So I called the front desk and we want to change other room.
Our second room was better than the first room.
But water tap is uncomfortable in my bathroom. Look at the my picture.
Why we was booking Fairmont Hotel, Because there were many special events and many countries presidents use the this hotel.
But we were so disappointed.
If somebody wants to use hotel in San Francisco, I recommend the Continental Hotel next street.