Imke Derks

Review of Eetcafe de Remise B.V.

Gluten-free food did not go well ...

Gluten-free food did not go well ...

Last week, together with my brother + supporters, I planned to treat Grandma to a day out. This to conclude with a nice dinner at eatery the depot. Grandma has a gluten allergy. Passed a number of times by telephone contact, this was no problem. On arrival, gluten-free bread was immediately put on the table. A waitress came to take the order a little later, she did this without a note pad or something like that. We all ordered different things and hoped that everything would be fine because Grandma's diet was very strict, we had already emphasized. The waitress (other than who took the order) who came to serve the starter did not initially dare to say for sure whether it was gluten-free and went to check it in the kitchen (so she had not taken any precaution as hand washing). When asked in the kitchen it turned out to be good ... The main course went completely wrong! Waitress 2 served again and along the steak was a slightly thickened sauce (thickening is often with flour) so I asked again if this was good. Waitress went to inquire: no, sorry. The solution was to lift the dish from one plate to another. People with gluten allergy will understand that this is not a good solution, as my grandmother reacts very violently to just one crumb. Waitress 1 was called in and reacted somewhat irritated. But waitress 2 got a plate, because then grandma could eat the chips that were put loose. Now I have worked in a cafeteria myself and I know that the chips must be baked in a separate oven and that not all majonaise is good either. So I checked this again, because my doubts were great. Once again the waitress returned that I was right and that she was not allowed. Confidence was gone and Grandma went home with only soup on her special day. Waitress seemed to give little and indicated that it was a mistake, but that my grandmother could have trusted them if she had received the dish again .... We did eat very well ourselves, but it was for grandma a huge damper