Bruce Friedman

Review of Vital Link Medical Alert Syste...

We have used Vital Link for several years for both...

We have used Vital Link for several years for both my father and mother. The product works as advertised. However, what sets Vital Link apart from other companies is their dedication to outstanding customer service. They perform periodic tests to ensure the unit is functional, from the pendant battery to the base unit connection to the monitoring center. As an IT professional I appreciate their commitment to quality and testing from end to end. If you encounter any issues, Vital Link's staff is wonderful to work with to replace any component to ensure you have a working system. It is very reassuring to know your parents are protected by the Vital Link product and staff.