Sarah Jaburek

Review of Siegels Cottonwood Farms

Have been coming here for years and sadly we will ...

Have been coming here for years and sadly we will not be returning. Went to the hot apple cider donut stand to order a dozen hot donuts. Cashier said there will be a 15 minute wait. Fine, no problem at all. Came back 15 minutes later ordered our donuts and paid for them. Cashier said it will be an additional 5 to 7 mins minutes. We waited 15 mins, no donuts. We asked how much longer it would be and she said they are having a problem with the fryer so she doesn't know how long it would be so we asked for a refund. Cashier said she could not give us a refund and we would have to wait. We asked if she could call someone that could assist her in giving us our money back. She told us to step aside so she could take care of customers behind us. I informed her that we are her customer and that we have now waited 30 mins and we would like to be taken care of first. She called security so we explained to security what was happening, she walked us over to someone that was able to refund our money but then stated we were to leave immediately..basically we were kicked out. Security apologetically said we were to leave because we refused to leave the window until we were helped.