I m sadden that a Company of this Respect lies to ...

I m sadden that a Company of this Respect lies to there customers. I won a contest with a Facebook group with Lorrie and back on September 27, 2019 Cricut sent me an email saying they would ship my prize box. We are now on October 18, 2019 no box no email. When I contacted Lorrie she said someone by the name of Lauren had emailed me twice. Which is a lie I always get my emails. This is the first time in 10 years I never get a suppose email. I was going to order more product but have decline to do so because they can t ship a basic item not going to risk ordering something and not getting it.