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Travis Bickle
Review of Arcadia Energy

3 years ago

Very long wait times on the phone. Then, you get a...

Very long wait times on the phone. Then, you get a message saying no one is available and you need to leave a message to get called back. Very difficult to reach customer service. As for prices, mine actually went up in some months. The "discount" promised I have not seen" Lastly, beware of "no cancelation fees no contracts" as if you try to cancel, you get told it's their policy that it takes 90 days. Overall, I'm pretty unsatisfied with the service. It's really easy to get a hold of someone when signing up, but any other questions or issues, it's next to impossible. Be warned.

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