Great food but service is horrible. When you call ...

Great food but service is horrible. When you call to order them they pick you and hangup. This has happened multiple times. I don't have any experience with Caribbean food before but I seem to have liked this. I ordered Jerk Tofu. The sauce is HOT (you know its spicy when an Indian is complaining about it. On the scale of 10, it is 7 for me).