I had a very positive and pleasant experience at A...

I had a very positive and pleasant experience at Audi Plano on Tuesday. I came in for my 45000 mile warranty check up. I had made an appointment, and as soon as I arrived at the Service Center, I was greeted by a very nice man and I gave him my name. Within 2 minutes my service representative came out and checked me in. His name was Paul. He was very courteous and professional. He explained to me what was to be done, itand offered if I wanted anything else to be done. I said, "not at this time", and he showed me where the waiting room was. It was big and spacious with refreshments, water, coffee, chips, and even some brownies. I relaxed and made myself comfortable, and soon Paul came and told me that my Audi was ready and I checked out. My car was so clean, as if it had been detailed. Thank you so much for your excellent customer service.