N

Financeit is a disorganised, poorly run and manage...

Financeit is a disorganised, poorly run and managed company. I had to go through them when I was purchasing a bike from a shop in Calgary. I sadly learned that this company were the only ones who offered bike financing for the stores here.

Initially, the application was fairly straightforward however a big complaint is that being in Alberta, legal age is 18. In Ontario however, the age is 19 and they would not finance for under 19 years old. They need some type of setup where no matter what, the legal age of the customers province is what they go by. They do realise that not everyone in Canada lives in Ontario, right?

As a result, my approval was denied but they recommended getting my father to cosign the loan application for it to be processed. I did as they suggested and included all necessary information. At first everything went through and the application was approved. I called the bike shop, they looked it over and ordered my bike based on that. Less than a couple days later, we get a note back from Financeit saying that the application has been denied yet again as the direct deposit slip submitted was not completed properly (although even our bank confirmed that there were no errors.

After this mess, I resent it again but the website automatically declined my request and would not even let me submit the application for approval. I called and was greeted by a snobby, fairly useless employee who kept repeating the same questions over and over in a condescending fashion. After being on hold for quite a while, she returns to say that the entire situation is fishy and they have put a mark on our account to notify in the future that we need to be checked extra! That makes you feel real good, doesn't it?!

In the end, this company has messed up all of the plans we had, the bike shop will not cancel the order as it was a custom order and we need to come up with thousands we were not planning to have to spend. Thank god the bike shop has patience or we would be SOL! I would NEVER recommend Financeit to anyone and in fact, I have already talked a couple of my friends out of using them. JUST AVOID THE HASSLE AND PAY YOUR ITEM IN FULL OR APPLY FOR A CASH LOAN THROUGH SOMEONE ELSE! Unless you want to be screwed, do not give Financeit any business whatsoever!

Comments:

No comments