The customer service here is incredible. I live in...

The customer service here is incredible. I live in London and my Mom sent me a package. We paid extra to get it here quickly but unfortunately due to customs, it got delayed. Then UPS here in London kept it in their warehouse for a week for some reason. Doug (the owner) was on it! He personally tracked the package and kept in contact with my Mom to make sure I got the package. It eventually got here fine. I can't thank Doug enough for his compassion and outstanding customer service. 10/10 would recommend this place. Thank you, Doug!!!!