Gabriella Restrepo Review of My House Property Services
DO NOT RENT THROUGH THIS COMPANY: I rented a 2 bed...
DO NOT RENT THROUGH THIS COMPANY: I rented a 2 bedroom apartment on Robertson St from 2019-2020. From the begining they were super helpful getting me a quick apartment, and were responsive in maintience and any questions I had. However, since moving out July 13th it took them over 60 days to get my security deposit back. And when I did I only got $113 out of $1,112. There were minor scratches from my dog on the doors, ok understandable. However, they took out $360 for cleaning fees ($40 per hour, meaning they cleaned the apartment for 9 hours?!) and almost $100 for a rekey fee. We left that place better than we found it. I am appaled by their unproffesionalism and these ridiculous charges. When I called to discuss this they quickly said they were busy and told me to email with my concerns. Out of all my years of renting I have never dealt with charges like this, beware.
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