HC Alexander

Review of I-20 Animal Medical Center

I wouldn't even give them one star I called yester...

I wouldn't even give them one star I called yesterday on the 18th of July and talk to a lady and told her my dogs situation that he has bad anxiety after the 4th of July that a muzzle will trigger him and I can't use one they're told me that they had other alternative options but they'll see when he gets here what kind of pills or whatever he might need to calm down and they scheduled me for 4 when I get there they just hand me a muzzle and I tell him that that's not going to work that's not a good idea they said well go try and then the vet will prescribe something to give him pills if he needs to calm down probably something when outside my dog seen the muzzle stood his ground now he stuck in the car and he's upset and then they said just go outside and wait for him to calm down and we'll be out with a with something the vet prescribes in just a minute then the lady comes out says that the vet is going to give him some pills and you got to take him home and give them to him and let him calm down and bring him back that's cool I'll get the pills I'll give him one in a treat I wait for him to calm down and we'll leave they never came back outside they call law enforcement I tried to get him out of the car he was scared Animal Control is called and they took my dog he's there now dead they lied about everything and then just smugly went inside not their problem it is their problem as professionals you need to tell owners the truth before they arrive I had everything in place to make him better saving him all I needed was his booster shots and a look over he didn't have to die this is totally y'all's fault I'm shocked by the overall outcome and yall careless and heartless behaviour.... Thanks for your stupid reply yall Straight up lied lady I hadn't been there long yall had cops on way you killed my dog never seen a vet said you were bringing pills you said ya could help him and I explained thoroughly about his fear of muzzles YOU LIED AND KILLED MY FAMILY MEMBER all ya had to do was say no we cant help him there literally is 100s of clinics that care I PICKED THE WRONG ONE!!!!! Your reply just says it all cause I was there 20-30minutes tops cops were there never talked to any qualified personnel and on the phone promised they could do other options other than a muzzle. I drove my dog to his death. Didn't even see it coming and lied to me to keep me outside so the cops could deal with it not your problem .......HEARTLESS LIARS