DO NOT COME HERE!

DO NOT COME HERE!

Do not come here especially in the winter. It was such a disaster. They are completley unprepared to deal with any inclement weather. The driveway is so steep that even the staff cars where getting stuck. They didnt have a plow ready so the snow sat for days and got too heavy for there plow. The internet died and they left stuck in the cabin for 3 days without ever coming to check on us or to offer any assistance. They would not offer a refund because they claimed it was an act of God when what it really was unpreparedness and poor management. The experience was bad enough that Airbnb refunded us around $200 but they could not force Erik's ranch to do the same.

I am from rural vermont and used to snow. I was excited for an adventure. We had a four wheel drive vehicle and I am comfortable driving in bad conditions. The problem was it snowed and they didnt plow for three days and hadn't plowed the driveway before we arrived.

On another note I got engaged while there (she said yes) but they were supposed to deliver chocolates and champagne to the room but could not even handle this correctly.

This place is beautiful but I had such a terrible time between getting trapped for 3 days, them screwing up my engagement and then dealing with their customer service i have to reccomend no one comes to this place.