Yesterday approx 11.15 bought from "hot food" coun...

Yesterday approx 11.15 bought from "hot food" counter/display - 4 chicken strips (barely warm and soggy but edible), plus portion of chunky chips for which words fail me! The bag proclaims "tender, succulent, tasty, satisfying, delicious" which these product definitely were NOT! Chips were barely warm, soggy, tasting vaguely of cardboard but otherwise tasteless. As this product was inedible I went straight back to the counter where the lady told me that she couldn't help as she hadn't cooked them. No offer of replacement, or refund, or apology. I asked who COULD help, told Customer Services where there was a queue of at least 7 people and I didn't have time ot wait. Much as I am a really big fan of ASDA in general (especially the Whitley Rd branch), not only were these 2 products NOT as advertised and exceptionally poor quality (the chips unacceptable) but being unable to have the matter rectified at the time, considerably exacerbated my displeasure (and my hunger pangs!)