Kathleen Chasteen

Review of (The former) Crowne Plaza Ocea...

Upon arrival we were greeted by front desk they we...

Upon arrival we were greeted by front desk they were very kind. As our stay continued I took a hot shower but my daughter couldn't take a hot shower because the hot water ran out. Then there was an odor coming out of the vents in the bathroom it was horrible dead rat smell. I told the front desk and he was quick with his responses like it was routine ( we had a problem with the boiler and it was fix at 10:30 last night/ and it not a rat it's a bird we try to keep them out but....) I'll refund your parking... WTH and then I told him that there was all kinds of trash under the beds and he kinda shook it off so. DISAPPOINTED!!!!!