Pity attention apart it seems s3 mock a milemada w...

Pity attention apart it seems s3 mock a milemada was answered by a male person communicates me to the corresponding number according to; I explain to the person what I want and I transfer my llanada with another person this time with another and none of the curator gave solution to what I was requesting ... an order of 4 jugs with water a week .. ... what lack of commitment, responsibility for their work, is called institute and system is that Mexico changes if we do not do it ?????