Called for a week straight think I spent over 18 h...

Called for a week straight think I spent over 18 hrs first week. Then when I did speak with someone, they didn t know the answer to my questions so they transferred me and call was droooed. No they didn t call me back. I think I was #175 that day. I was denied unemployment for a long time because I had a P.O. Box in my home state. I don t have a residence there and explained to them they emails and one phone call of course. I finally went to Iowa unemployment office where they do answer the phone and try to help you. Told me Nebraska was wrong and I didn t even work in Iowa. But I explained to them that Nebraska insisted I lived here and I needed to file form out