I had the pleasure to cooperate with the Drone.ua ...

I had the pleasure to cooperate with the Drone.ua service center (paid repair).
The impression is great! From the very first minutes of communication, even by telephone, professionalism, correctness, and courtesy are felt .. The same emphasized customer-oriented service, which is better known from Western countries (USA, in particular), but which, alas, is not always found with us.
1. We listened very politely and carefully over the phone, called back (I had a poor connection, was in such a place), quickly found out and named the cost and terms of the repair, then I decided it myself.
2. The cost is not that very low, but at the time I didn t have any better offers - now this situation in the country and some companies do not work / "the master didn t come out", etc. .. And in some places they called me unrealistic prices!
3. Let's go a little towards the time of delivery for repair, wait (it was the end of the day)
4. Agreed to issue the paper in the form that I asked
5. They promised to make it faster. AND DID !! The very next day it was reported that the work was done and in fact without any delay they sent the NP. As a result, the next morning I could get a repaired drone accessory in my unit.
The quality of the repair, as far as visually appreciated, is excellent.
6. It is especially pleasant that the employee heeded my requests and packed the fragile item SO, as probably few people packed :)
It was my urgent request (so as not to be damaged during the shipment) and it was fulfilled by 150%!

I liked the attitude to the client, efficiency, attention to detail and willingness to satisfy the client.
If I knew in advance how everything would be fast and successful (and not more expensive, but cheaper than in other serious SCs) - I would have contacted much earlier!

I wish prosperity to Drone.ua, and to colleagues in the workshop - to take an example from them.