J

James Johnson

3 years ago

It is shocking how horrible this place is. First ...

It is shocking how horrible this place is. First off when we walked in we were completely ignored by the greeter who was on their phone. We sat down at a blackjack table where the dealer (Cheryl i think) was rude and busy talking to the floor manager. Completely ignored us and didn't seem to care whether we were there or not.

We decided to have dinner after that. Wow, that was a mistake. The service was terrible. There were roaches in the food...let me repeat that...there were ROACHES IN THE FOOD!!!!

When we complained to the waitress about it she pretty much blew us off. We asked to speak with a manager and she went and got a little blonde lady to talk to us. She was apparently the general manager though I can't believe any company in their right mind would allow this lady to manage a casino. She was rude, dismissive, and seemed more interested in her cell phone than listening to us. This woman needs to be fired immediately!!!!!! It's no wonder there are bugs in the food and the employees are awful. This is the boss????

On the plus side I was offered drugs and a "date" while there...so I guess at least there was some sort of customer service...

AVOID THIS PLACE AT ALL COST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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