Ill helpless company. Have emailed them several ti...

Ill helpless company. Have emailed them several times with billing questions as well as asking them to update my name after I got a new last name. Either I have not received an answer, or I have also received an unpleasant answer. They often forget to send invoices, but if one day they are delayed by a payment (which can happen to ALL people at some time and they should have an understanding of this, just as other companies usually have), they happily send out letters where they demand the following: SEK 60 in reminder fee, SEK 145 in delay fee and interest on late payment.

Normally, credit companies also usually offer one free month per year and in special cases you can extend the payment period by a few days. For example, KLARNA (which I recommend above these) offers this and is never unpleasant when you ask them about the free month, which Svea Ekonomi is EVERY time.