My husband came in just for a covid test. Nothing ...

My husband came in just for a covid test. Nothing else and they charged $169. We were never told that we were going to get charged for a full visit. If we would have known how much it would have been we wouldn't have gone here. Called the billing office and they were very rude when I was just calling to get a understanding to see if this is something that insurance would pay for. Finally they did tell me insurance should pay for it, so I called my insurance and they paid for the covid test but the $169 is coded as a office visit so it wasn t covered. Called the billing office again and all they say is I can t help you you will still owe money. They said I could talk to their billing supervisor, and when they transferred me it went to voicemail. I left a message but never got a call back. We will not be going to this place ever again. They are not willing to help a patient understand things and just charge a lot of money for no reason and don t care for their patients.