Rented a house for a week through Joe Lamb and the...

Rented a house for a week through Joe Lamb and the place was completely unacceptable. There was a black substance on the ceiling of 4 different rooms. We immediately called to see what could be done and were told to wait for a 'mold remediation' company to come out. They told a family of 8 people, including a 7 month infant to "just wait outside" for up to an hour before some company would come out and inspect the property. In the mean time the office closed and were willing to leave us stranded. The "manager", Jeffrey, did not care one bit that we were now stuck in this situation, with the possibility of mold, and in the middle of a COVID epidemic. The after hours number was a joke and is just an answering service used as a middle man to connect you to a human whenever they feel like returning your call. Someone, other the Jeffrey, did call us back 48 hours after we told them we were going to be stranded with children. Now we have to sue the owner to get our money back but found a much nicer company to deal with and found a house to rent at the last minute. I'll be sure to let everyone know how the offices of Joe Lamb handled the situation. Bottom line, the company doesnt stand behind the properties and quickly tried to distance themselves by making it our problem. Save your money and rent from someone else.

Dump rented: "Six" - 2431 S. Virginia Dare Trail, #6