Marc Biennestin

Review of HP Hood

Every Tuesday and Thursday for a month I went to t...

Every Tuesday and Thursday for a month I went to the bunker hill H building for printing reasons and parked in the visitors parking spot (not the hood parking) for no longer than 30 mins. One of the parking enforcement workers named Tim, watches me park and leave from the parking spot every single day without informing me that I can t even park in my own schools visitors parking spot. Today 30 minutes after my arrival to school my car got towed. When I went to speak with Tim about the situation, he agreed that he has seen me park at the same spot everyday and still authorized my car to be towed. On multiple occasions Tim has followed me to my car as I ve left and as I ve arrived without saying a word. Tim also admit that he has written down my plate number before and has never once spoke to me about where I ve parked. I then decide to speak with Tim s manager Larry on the phone who told me that I shouldn t make excuses about being towed and just pay the fine after explaining the problem. I then ask for a tow release form because it was unfair for my car to get towed when I had been under the impression from parking enforcement that it was legal for me to park at the BHCC visitors parking. Larry then hangs up on my face as soon as I ask for the form. The workers who represent Hood have shown no respect towards me and the other 3 people who had been towed today. I was offended and hurt by the way I was talked to by management (Larry) and I felt targeted by the parking enforcement worker (Tim) who allowed me to park somewhere he know was an illegal parking spot (Tim did not once inform me that I can t park there). My experience with Hood parking was terrible and I would never recommend this company to anyone ever in my life. If I could give 0 stars I would.