TAKE YOUR BUSINESS ANYWHERE BUT HERE!!! I have ha...

TAKE YOUR BUSINESS ANYWHERE BUT HERE!!! I have had an account with USAA for over 30 years. I noticed about 7 years ago that their insurance (especially homeowners insurance) was sometimes triple what other large insurance carriers was. Then about two years ago I noticed a real decline in all of their customer service. But just this month they have finally gone too far. I have had a credit card with the bank for 20 years, it is one of only 3 cards I carry because it has a 25K limit and the other two cards I don't use. So last month I paid the card off, its never been late, and its only been over the limit a few times by a small amount because we use it for our business. With no warning USAA dropped my credit limit to 3600.00. I thought surely their must be a mistake so I called and the EXECUTIVE RESOLUTION TEAM went over my account with me and told me that they also did not understand and that they would have someone review the account and get back to me in 3-5 days. After 7 days, I called and after three attempts got through to them again, explained what was going on and the rep informs me that the reason the limit was decreased was because USAA regularly reviews its accounts and reduces the limits on customers in our to limit THEIR FRAUD LIABLITY. In other words they don't want someone to get my card and charge the full limit and then USAA would be liable for it. THIS IS A FLAT OUT LIE. And even if it was true, wouldn't you think they would at least let you know prior to dropping it? I am a Mortgage Banker with 30 years experience, I don't believe a word of what they say. My credit score is actually about 50 points higher now than it was when they gave me the card to begin with. But I promised them that I would make sure that I told EVERYONE I could about this. I advise all of my clients to go elsewhere for insurance and banking now.