Hai SpaZuiver, I went to see you last week, and bo...

Hai SpaZuiver, I went to see you last week, and booked a hamman date scrub for me and a girlfriend of less than 100 euros in total. Arrived in the hamman it was really cold there. You lie on a reasonably warm stone, but your body cools completely. Absolutely NOT relaxing so. We indicated it there, and the girl immediately reported it to management. At the checkout we were told nothing could be changed .. and have offered us 2 wines worth 8 euros. I think this is really very bad ... we come every month .... a badly adjusted temperature can occur, but you cannot let your customers pay 100 euros, while they have to lay goosebumps for half an hour.