Madalyn Palmer

Review of Hyland Behavioral Health Cente...

Extremely rude. Not helpful. Made the situation wo...

Extremely rude. Not helpful. Made the situation worse.
I called twice. First time the phone rang off the hook (at noon.. 12:15) no one bothered to answer for minutes. Second time, rang and a woman answered. Very annoyed I had called, very grouchy. Very unhelpful. I asked if they allowed visitation of patients. She responded annoyed that I had asked such a question, and pretended like she didn t know if my sister in law was in the ward or not... I already knew she was admitted. The woman left me with more questions than I had before making the phone call. Very rude. Made me feel even more powerless in this situation! Wow. Hire some more empathetic employees for this depression facility.