A star because zero can't be done. Experience to f...

A star because zero can't be done. Experience to forget. Poor and interpretable indications. During the stopover, we would have had several hours to visit Beijing. But we got the wrong row .. instead of the Immigration we took a row with written 24 hours transfer because under it was written (applying to leave the Airport) thinking it was the right direction ... But oh well our mistake. The fact is that at the information desk a very ACID and VERY RUDE employee made us understand that there was a way to go back and visa 72h to go out. Following his instructions we arrived at the top of these stairs we find one of the security who tells us no! And as we could no longer go back due to some one-way bars, we had to repeat the baggage check procedures and various stamps. The airport system does NOTHING to help you if you're wrong. Nobody wants to take responsibility for telling you what to do. Not to mention their English. INCOMPREHENSIBLE. Most of the people who work there can't tell you anything more than they have to tell you based on their role. We will never go back. If you are wrong you stay screwed .. like us who spent 18 hours in a terminal with wifi that does not work. NEVER AGAIN