When I checked in, my whole floor reeked of cigare...

When I checked in, my whole floor reeked of cigarettes even though the hotel is non-smoking. However, the hotel was very accomodating and upgraded my room for the duration of my stay (A+ service!). My reasons for giving 3/5 is because some of the finishing just aren't there: the elevators are rickety and old, there are no robes in the rooms, ceiling tiles in the hallways are mismatched and not a good fit with the rest of the reno, etc. For $150/night this wouldn't be a problem, but for almost $400/night i expect more.