Michelle D

Review of Jordan Marsh Company

I had one of those big gift certificates from buyi...

I had one of those big gift certificates from buying furniture during a Red Sox promotion last summer. Early January 2012, an hour before the window closed to use the gift certificate, I called them an asked for a quick suggestion of how best to use the promotional certificate without spending over the amount by much. They asked if we had any older mattresses to replace. My son's was getting old and he was getting bigger, so we went with that idea. The sleep technician looked up other mattresses we had purchased in the past so he could ask about which we liked best, etc. He asked about our son's age, size, sleep preferences. The order was placed on time to use the promotion, without having to spend more than the promotion amount. A week later, a great mattress set was delivered, and the old one removed. EASY. Six rooms in our home have been furnished by Jordan's, and this is why. They have excellent customer service, straight forward pricing, nice quality products, good selection, and it is very pleasant to shop there... A great retail company.