Calling never works and that is because they are u...

Calling never works and that is because they are understaffed. Wednesday they don't see clients to get paperwork done. I have never had a problem. You bring in your paperwork and even sometimes they will look up work info for you. This is the best one I have been to. Go in on Tuesdays, Thursdays, or Fridays. Best times if you need to go in on a Monday then you will just wait longer. But most likely at least 30 mins if not busy. If busy then 1 hour at least. Recommend asking if you can just hand in the change info. If filling out a new application you can do that on line also. But if you have a open case just bit the bullet and get in there some how. That is the best info I could give.