Christine Gayfer

Review of Oosterveld

Thanks to Simon for a good job at restarting and s...

Thanks to Simon for a good job at restarting and setting our Heat Pump.

However, I would like to suggest that we receive better briefing at the time of installation as the only apparent mistake we made was setting the thermostat down for the evening and up again next morning resulted the unit to close down. As a result we spent over $500 on propane before the unit was repaired. We are now concerned about what we may or may not do when touching the thermostat.

Overall the friendly service from Oosterveld on the phone and during visits has been outstanding.

Glen Duff, Rockwood