I have lived in Castlegate Apartments since 2011, ...

I have lived in Castlegate Apartments since 2011, in two different buildings. I gave them a 4 star instead of a 5 star because the buildings are fairly old, and so there are some problems simply because of age. I have read other reviews that are quite negative and have wondered if those people live in the same complex that I do. I have been very happy in my time here at Castlegate. While the office staff and management has changed several times since I first moved in, I have always found them courteous and helpful. The same with the maintenance guys. I had an experience some time last year on a Sunday evening of having water pouring from my kitchen sink onto the floor. I immediately called the emergency maintenance number for help. I got a recording as expected, but was called back in less than five minutes, saying they would be there shortly, after advising me to put towels down on the floor to help soak up the water. When the man arrived he quickly found the problem -- backup from another apartment -- and got every thing unplugged, taken care of and cleaned up. He even wrung out the wet towels for me, which had collected quite a bit of water! While I have not had to call maintenance very often in my time here, that is just one sample of their service. While I do not know too many of my neighbors, the ones I have met, in my own building and while out walking in the complex, have been friendly and caring. That includes the kids I have come in contact with, who all have been polite and helpful. The only real complaint I have, is they have had to cut back on the various activities at the Center, and I miss those, but I would not hesitate to recommend Castlegate as a good place to live.