Amanda Steidl

Review of Grand Hyatt New York

Originally placed in a room with a broken shower (...

Originally placed in a room with a broken shower (the shower head was dangling in the shower). This made me question how thoroughly the rooms got cleaned. Called down to the front desk with no answer 5 times, attempted to dial on my cell 3 times, no answer. Go to the front desk to be moved to the 31st floor. The room was fine and comfortable. We were far enough from the street level to barely hear sirens and such. The room got the job done for our 2 night weekend trip.