Gonyou Jeremy

Review of Mutual Property Management

I rented my house with Mutual Property for 4 year...

I rented my house with Mutual Property for 4 years after having a bad experience with another company. I contacted the owner, Mark Heppard, who was very responsive. He sent me on to a realtor who got my house listed and filled right away. The management fees were a little less than what I was paying before.
Problems come and go with rentals, and mine was no exception. I had legal issues with the City of Warren, but Mutual provided a lawyer and got us through it.
For maintenance and repairs, I worked with Dawn S. Dawn is a pleasure to work with, and always got back to me promptly. I was always given the option of: doing the work myself, hiring another contractor, or having Mutual take care of it. I exercised all 3 options as I saw fit.
This past summer, I moved out of state and decided to sell. Mutual was able to handle that, as well. Having the same company handling rent and sale is an enormous benefit. Getting the tenant moved out and getting the property ready for sale was coordinated within Mutual.
My realtor, John Taseki, was my best friend through the listing and selling process. I've sold 4 houses, and never had the pleasure of working with someone as attentive and knowledgeable as John. Every step of the way, John had a plan -and a back up plan- laid out. I received frequent text and voice updates. At every decision point, John would lay out the options and give a recommendation, which always seemed to be the best course of action. The house was finally sold - in December (worst possible time in Michigan) - for what I consider to be top dollar. John arranged with the title company so that I didn't have to travel back to Michigan for closing.
I can't say enough good things about John, Dawn, and the entire cast and crew at Mutual. Very happy customer here! I'm actually a little sad to see them go, now that the house is sold.