Review of Cedar Park Regional Medical Center

4 years ago

UPDATE!

UPDATE!
** I actually received a bill for over $300 for the 3 to 4 minutes I was actually onsite per the following event...HA:

Worst ER ever, and sadly, I've visited many. I'd give 0 stars if it allowed it...
I arrived late Monday night, March 21, 2016, with severe difficulty breathing, a problem I'd been dealing with mildly for some many months and finally escalated and seemed an emergency to both my wife and I. Upon arrival I was immediately accepted and seated.
The young male attendant receiving nurse began to check my blood pressure and pulse/02 and asked "how long had this been going on". My reply: "it started about June last year" which was the exact truth but apparently not the correct answer. In the most remarkably condescending and sarcastic tone, his reply: " I can't enter that in the computer, now when did this start?" I asked him "why not" and then just that quickly decided I wouldn't stand for this, ripped off the monitors, told him to "get f_=$#d" or similar, and walked out.
Noteworthy is that I've visited this ER 3 times, twice for myself, once for a family member, and experienced similar attitudes from at least one of the attendants EVERY time. Coincidentally, I commented to my wife I was hesitant to go there (although by far the most convenient), based on past experience , before I even left home.

I then drove to Seton Northwest, where I received marginally better, perhaps not, service from the aging female receiving nurse, sarcastic replies to each of my answers to her queries. However the rest of the staff was just fine. This was also my second visit to this ER, the first being a simple procedure that failed completely, and was later easily resolved in a basic clinical/GP office.

Also noteworthy, both my children were born at the aforementioned hospitals, coincidentally, one at each, and both of those experiences were superb.

Maybe it's a Seton ER thing, quite unacceptable IMO. I would try Brackenridge, St Davids Round Rock, or anywhere else for ER needs if you have the luxury to choose(which is unfortunately often not the case), I've had positive experiences at both of these two mentioned in my past.

Seriously, AVOID Cedar Park Medical Center ER at all costs, unless they make some serious changes in personnel in the ER dept, just have a look at the many negative reviews.