After looking online we decided to take a hike out...

After looking online we decided to take a hike out to Norwood, there were a few cars we were interested in. The salesman approached us, he told us there was a moon roof and there wasn't, he was very pushy but the price was good and seemed to be a nice car. Due to financing issues (not the dealerships) we had to come back to get it. We were told could come Saturday and take it home. It would be cleaned and new tires and ready to go. This was confirmed Monday and again thursday. I called in the morning on the Saturday , I was very specific when asking and I was told from Peter D. that by the time we got there it would be done. It wasn't. Peter D the had flat out lied to me. Not one apology, just excuses. Peter also went on to tell us that he would never have told me it would be ready as he would never put tires on a car that was not signed for yet. And went on to let us know he had to pay for the tires and he is making next to nothing on the vehicle. We left, BUT with the promise of the car being delivered to me on Monday anytime that was convenient for me. Monday we were told that it would be later in the PM so they had time to put the tires. (what?! they STILL aren't on?!) Around 1 we find out they didn't have the tires there and they were waiting for them to be delivered from NH. The car was to be ready 2 days prior but they didn't even have the tires at the dealership?! At 3 PM I called and spoke to a manager and explained the situation and that the car HAD to be dropped off the latest 430 at my work address in Worcester. They called my boyfriend (not me) to ask him if 7PM would be ok. I was the one meeting them and I had a meeting at 7 so that wasn't possible. The car was finally delivered to my work at exactly 430 and Peter left with my trade. I had to wait over a half hour so I could leave work. I got in my new car finally excited to have it and it reeked of cigarette smoke. Disgusting!! There is also this noise that comes and goes when accelerating or coasting. Once I got home I aired it out and checked everything out. The car hadn't even been detailed as promised. The door in the back had drips of what looked like coffee and smears all over it, there was dust all over the dash and back doors all marked up. Then I look to find the paperwork that was supposed to be in the glove box. There was nothing there. Peter claimed he DEFINATELY put it there and I went back and forth w his manager explaining there is not one paper in the glove box. No way it was there and Peter was lying once again. I was driving a car no sticker, no registration and no bill of sale at all. The manager emailed me the bill of sale 2 days later when he was back in the office and told me he thought Peter would have straightened out the paperwork while he was off from work. Still no registration. I received that through email after calling back again to request it again. Finally, over a week later I get the paperwork in the mail. I start reading it and realize it was for a Honda Civic. I purchased a CRV. I look further and it was for someone I didn't know from Rhode Island.. I look even further and find that the paperwork is from 2016!! VIN completely different. Needless to say, I did finally get a sticker on the very last day I could w the emailed copy of the registration, still no paperwork, still no original registration. They offered me free oil changes for 2 yrs at point of sale and a cleaning for all my trouble knowing I am an hour and a half away. Ummm no thanks not after this experience. I will never deal with them again. Through all of this not once did anyone apologize for the salesman lying or his behavior (did I forget to mention the first Saturday they kept making comments about my keychain, it looks like a whip, let your imagination go, AWKWARD) or do anything to try to make up for and of these issues. I do like my car, I was happy with the price at first, but I am very disappointed in this service I have received and will be taking this up the line to be sure this man does not do this to anyone else.