Andrew Fouras

Review of Dogtown Cincinnati, LLC

Before I decided to take my dog here, I read some ...

Before I decided to take my dog here, I read some positive and some negative reviews - I decided to give them a shot anyways. I'll start out by saying the hours and location are super convenient. I'll even go as far as to say that most of the staff is friendly and genuinely want to take care of the dogs. The problem is that they take on too many dogs and don't have enough staff to manage them all. As a result, fights break out - which happens when you cram a whole bunch of dogs and personalities into a tight space. Even that isn't the end of the world - it's the fact that they're so oblivious to the fights or when you confront them about it, they make up stories or just flat out lie.

I finally reached a point where after 3 consecutive visits my Great Dane had chunks of flesh missing that I had to stop. The first visit, he came back with a gash in his leg - not a big deal since it happens in normal play. The second visit, he was returned to me with a paw covered in dried blood. Finally, the third visit he was boarded for two nights and he had a deep gash the size of a silver dollar on his hindquarters. So deep in fact that after 6 months of healing he still does not grow fur there. The staff's response was that he "had a blister that popped".

Basically, if you want a place to take your dog that you can be 100% confident your pet's well being is top priority you should look elsewhere. Only two stars because of the hours.