Derrick Watts Review of Gregg orr auto collection
We purchased a new premier grand majestic 250 from...
We purchased a new premier grand majestic 250 from you back in August or September I believe. When we purchased it I pointed out a hinge on one of the seats that was broken. It was supposed to be ordered but I have never seen it. We brought it in around the first of November for the first service and some warranty work. The hinge being one issue, the anchor light was another which still didn t work when we got it back. Also during this service I told them that there was a voltage issue I believed to be a bad battery. When I got it back they said oh no everything was fine. We get half way across the lake and low voltage indicator pops up. I bring it back and they have a tech test it, guess what, bad battery. Now during all this they tell me the flooring is buckled and the console is cracked which will be covered under warranty. I have called several times about this since and Quinn keeps telling me no answer from premier. I have called premier my self and they say they have requested more info every time with no response. I bought this boat from y all because I wanted to do business with someone on the lake and someone who could service and take care of problems. It seems to me the service department isn t very thorough or doesn t pay attention to issues. For what I paid for this boat I would expect the warranty to be spot on. Who do I need to speak to in order to get this resolved?
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