After being with telsco for 16 years, and reasonab...

After being with telsco for 16 years, and reasonably happy with their service, telsco informed me that they will be raising my rates by 300 percent. The reason for this extreme raise they claimed was that it was necessary for me to buy new equipment for just over 3000 dollars , which would include 1 smart lock , video door bell, and 1 camera. After checking with other providers i decided to go with ADT/ telus. for 35$ a month, and they supplied all the equipment, that was superior to what telsco was providing. All of this for 1000 dollars. Telsco monthly fee was going to be 79 dollars. Two years ago, telsco installers came in and installed an outside door sensor and moisture sensor in my basement, both of which i had problems with and i called them about it to correct their installation, they wanted 180 dollars. so i made the changes myself. To summarize, telsco in the past was a good company, but it appears that their service in sales are both inferior to their competitors ,and their prices are ridiculous.

Bruce Stewart