Patiswa Ayanda Vabaza

Review of Santon medi Clinic

I had a most terrifying experience at the Sandton ...

I had a most terrifying experience at the Sandton Mediclinic recently. My son was admitted there at Section E, Neurosurgical Ward. Some of the staff members were under the impression that they were doing us a favour by attending to the patient (my son) in so much that one sister who was working on day shift on the Wednesday of the 8/11/17 told us that her salary does not come from us. It came to a point that we had to ask for a transfer to Meulmed Mediclinic where we received a complete different service characterised with care and efficiency. When they were preparing for our transfer at Sandton Mediclinic we found out that the results for CT scan could not be found as a result we left without them. I have never seen such inefficiency and chaotic situation in a hospital. To crown it all my son's arm and hand, where they had insrted a drip, was swollen and very painful and he had been telling them about it and the only thing they gave him was a block of ice wrapped in a pillow. There is so much that was wrong in that hospital in so much I shudder to think what would have happened if we had not asked for a transfer. My conclusion regarding that hospital is that it deeply lacks on patient care and service and concentrates on its appearance as if they are in Hollywood movies. Staff members are the image of the hospital, how they treat patients has a bearing on the image of the hospital.